FACILITATING EXCELLENCE

 So I understand has been around for a long time. It is a corporate jargon which is very similar to say 'Sorry'. When I first heard the usage of this phrase, I found it slightly ironic. It often used in different ways. Sometimes its used as it is.. for example when someone approaches me or anyone, and relates something that really troubling them and I am stumped. Stumped not because I don't have a response, but because I don't know what is the correct response. So I say, " I understand." Hmm kind of gives it an added flavor in written chat language. Sometimes I understand can also actually mean I really do understand unless it is quintessentially followed by a but, or a for instance or an advice or something even remotely closer to that. You see ' I understand' in today's world is the go to phrase for all situations. A person is grieving someone's or something's loss, I understand; confronted with a difficult situation - I unders

How difficult we make life for us and also for children! The art of communication is easiest with them and most difficult with adults. Adults don't communicate, they want to be understood. Whereas children communicate. They tell you upfront what they want and how they want it and if you don't interfere much with their way of creativity, the end product is brilliant. As an adult we want to influence the other person without really wanting to make an effort of clarifying on our part what we want. Interestingly all communication issues be in workplace or at home start from there.What I Want? The scenario becomes more challenging when most of the time the answer to question is unclear in our minds as well and surprisingly enough we want the recipient of information to understand, decipher or analyze data. The worst is when I read or hear that children are the best manipulators to put it bluntly and I am thinking to myself, why do we have to give everything a label, why ca